Skip to content
girl smiling with tongue out holding hands with occupational therapist.

What support is available to me?

Supporting children with cancer and their families

This page brings together some of the support services available to childhood cancer patients, families and caregivers in Western Australia. 

Whether you are newly diagnosed, in active treatment, looking to the future or in need of bereavement support, we have gathered many support services to help you navigate this journey.

We aim to highlight as many support services available as possible, to give patients and families a broad range of support options. Inclusion of support services on this list does not represent formal recommendation by the WA Comprehensive Kids Cancer Centre or its partners.

Support services

Arrow Foundation logo

Arrow Foundation

  • Emotional
  • Practical
  • Financial

The Arrow Foundation provides personalised support, financial assistance, information resources and emotional support to patients undergoing bone marrow or stem cell transplants, as well as their families and carers.

Available services

  • Financial support
  • Emotional support group
  • Information resources (webinars, guide, podcast)

Eligibility criteria

  • Referral from social worker for financial support

How to access

  • For financial support, must have received a bone marrow or stem cell transplant within past 12 months
back on track foundation logo

Back on Track Foundation

  • Emotional
  • Educational

Back on Track supports children and siblings during treatment, after treatment, and through long-term survivorship. It provides tailored education support and trauma-aware psychosocial and emotional support that recognises the cognitive, behavioural, and family impacts of childhood cancer.

Available services

  • Tailored education support and tutoring aligned with each child’s school program
  • Mentoring and social and emotional support delivered by specialist trauma-informed educators
  • Family advocacy to help navigate schools, system supports, and reintegration planning
  • Support for siblings who are impacted by a brother or sister’s diagnosis
  • Collaboration with schools, clinicians, and community services to maintain continuity of learning
  • Statewide support, from Wyndham to Esperance, through virtual and face to face delivery

Eligibility criteria

  • Self-referral
  • Referrals from treating teams, social workers, educators, or community services

How to access

  • A child in the family has been treated for cancer at any point.
  • Children and siblings aged 4 to 18 who are in treatment, post-treatment, or managing long-term survivorship and late effects.
Brain Child logo

Brain Child

  • Financial
  • Emotional

Brain Child Foundation supports families and carers of children with brain or spinal cord tumours through emotional, educational and emergency financial support.

Available services

  • Emergency financial relief
  • Bereavement support
  • Better Tomorrow's program
    - Tutoring provided for young people returning to school after treatment
    - Financial assistance for therapy and rehabilitation

Eligibility criteria

Any young person diagnosed with a brain or spinal cord tumour up to the age of 24 years

How to access

  • Speak with your hospital social worker or welfare officer and ask them to send a referral of consent to support@brainchild.org.au. Keep a copy of this consent for information.
  • Once approved, families may also access support directly via support@brainchild.org.au
Camp Quality logo

Camp Quality

  • Practical
  • Emotional
  • Experiences

Camp Quality brings positivity, fun and laughter back into the lives of kids facing cancer. Our programs and services help families build optimism, resilience and connection through Family Retreats, camps, Family Fun Days, and age-appropriate cancer education. These programs give kids and families the chance to create positive memories outside the hospital, and connect with others who understand what they are going through.

Available services

  • Family Retreats
  • Recreation Programs
  • Kids' and Family Camps
    • Family Fun Days
  • Cancer Education Program
    • Bloom web-series
    • In-school puppet performances
    • Kids Guide to Cancer app
  • Hospital support
    • Virtual puppet playdates
    • Occupational Therapy

Eligibility criteria

  • Kids (0-15) dealing with their own diagnosis, or the diagnosis of a sibling, parent or carer

How to access

  • Self referral
  • Social work/ health professional referral
  • Referral from other NGO
  • Referral from a friend
Cancer Council WA logo

Cancer Council WA

  • Practical
  • Emotional
  • Financial

Cancer Council WA work with community to reduce the incidence and the impact of cancer. Through their extensive work, they work across four main pillars of advocacy, prevention, research and support.

Available services

Cancer Council WA offer free support programs and services, including, but not limited to:

  • Information and resources
  • Legal and financial advice
  • Financial counselling
  • Regional support
  • Exercise, meditative and mindful courses
  • Counselling
  • Wig service
  • Accommodation and more

Eligibility criteria

  • Cancer Council WA services are available to people affected by cancer (patients, carers, friends, family and health professionals)

How to access

  • Self-referral
  • Health Professionals can refer with patient consent
Cancer Hub logo

Cancer Hub

  • Emotional

Families (with children aged 0-25) can easily access a range of cancer support services including cancer counselling, cancer support events and more with just one phone call. Once a call is made to Cancer Hub, their specially trained staff will take care of the rest by identifying every family member’s needs and helping them access the best support options for them.

Available services

  • Online Counselling
  • Online Parent Support counselling
  • Cancer Navigation - Connecting you with the support services you need during and after treatment

Eligibility criteria

  • Any 0-25-year-old impacted by cancer (includes siblings, bereaved, children of a parent or young person)
  • Parents/carers/kin of children or young people aged 0-25 impacted by cancer

How to access

Canteen logo

Canteen

  • Emotional
  • Educational

Canteen provides free and tailored support to young people aged 12-25 who are impacted by cancer. Whether they are dealing with their own diagnosis, a close family member’s cancer or the death of a loved one, Canteen's cancer services for young people provide connection, counselling, online support and resources.

Available services

  • In-person & Online Counselling 
  • In-person & Online Parent Support counselling 
  • Events & Programs for young people aged 12-25 
  • Education & Career Support for young people aged 12-25

Eligibility criteria

  • Any 12-25-year-old impacted by cancer (includes siblings, bereaved, children of a parent or young person)
  • Parents/carers/kin of children or young people aged 12-25 impacted by cancer 

How to access

Carers WA logo

Carers WA

  • Practical
  • Emotional
  • Educational

Carers WA represents the needs and interests of carers in Western Australia. It works to achieve an improved quality of life for unpaid family and friend carers in WA through services such as planned respite and social and emotional support.

Available services

  • Practical, social, and emotional supports for unpaid family carers
  • Services or equipment to help with your education
  • Planned respite - service provider assistance to take care of your family member or friend while you take a break
  • Cooking and cleaning services 
  • Assistance with shopping
  • Transport 

Eligibility criteria

  • Family member, friend or carer of an individual who has a long-term health condition.

How to access

Children's Cancer Foundation Logo

Children's Cancer Foundation

  • Emotional
  • Financial

The Children’s Cancer Foundation supports families that are facing difficulties due to childhood cancer diagnosis and treatment by providing gap funding for professional counselling/therapy.

Available services

  • Family counselling reimbursement support

Eligibility criteria

Anyone connected to a child, adolescent or young adult with cancer who is in active treatment or within 5 years of last treatment, including

  • Parents
  • Grandparents
  • Siblings

How to access

  • Self-referral through the website
  • Hospital referral
Gather my crew logo

Gather My Crew

  • Practical

Gather My Crew is an Australian charity that helps individuals and families coordinate practical and emotional support from their existing network of family, friends, neighbours and community. It turns offers such as “let me know how I can help” into organised, practical assistance.

Available services

Through the free app, families can create a private support crew and coordinate help with tasks such as meals, transport, school or childcare support, laundry, household jobs, appointments and regular check-ins. The app also provides guidance to help people identify what support they may need and communicate this with their crew.

Eligibility criteria

Gather My Crew is free and available to people across Australia who are experiencing a difficult time and would benefit from coordinated support. No diagnosis, assessment or formal referral is required. Simply download the app. 

How to access

Individuals and families can visit the website to learn more or simply download the app.

Health professionals and support organisations can introduce Gather My Crew directly to families. There is nothing for the referring professional to assess, manage or coordinate.

Hannah's House logo

Hannah's House

  • Emotional
  • Practical
  • Educational

Hannah’s House provides specialised in-home support for children with complex health needs, offering valuable respite for families. In addition to in-home care, the organisation also delivers playgroups and in-school support services. Its holistic approach considers each child’s physical, mental and social wellbeing, ensuring personalised care tailored to their individual needs.

Available services

  • Hospital to home transition care
  • In-home respite care
  • In-school support
  • Playgroups
  • Palliative care
  • Education & training

Eligibility criteria

  • Ages 0-18 years 
  • Complex health needs and disability

How to access

  • Self-referral
  • Referral from health professional 
Hero Hunter Foundation logo

Hero Hunter Foundation

  • Financial
  • Practical

Hero Hunter Foundation supports families of children with childhood cancer and certain blood disorders. Its main areas of focus are supporting the health and well-being of carers in hospital and assistance with maintaining a household.

Available services

Hospital support:

  • Donated Youfoodz meals for carers
  • Remedial massage for carers

Home support:

  • Professional regular and deep house cleaning
  • Home maintenance support
  • Respite adventure days

Financial support:

  • Fuel/Food/Uber vouchers
  • Parking ticket Reimbursement
  • Assistance with essential bills

Eligibility criteria

  • Ages 0-18 years
  • Diagnosed with cancer or a severe blood disorder
  • Be in active treatment or within 12 months since finishing

How to access

  • Self-referral 
  • Family member/friend referral
  • Social work/ health professional referral
  • Referral from other NGO
Kids Cancer Support Group logo

Kids Cancer Support Group

  • Emotional
  • Financial
  • Practical

Kids Cancer Support Group supports families of children diagnosed with childhood cancer and serious blood disorders. A lived experience peer organisation, its main areas of focus in treatment are supporting parents, caregivers and children in hospital and providing practical services at home to help parents keep their household running. The ‘KCSG Helping Hands’ practical assistance program aims to ease the load of everyday life through treatment and allow parents and caregivers to focus on what matters most, supporting and staying close to their child. Embedded within the WA childhood cancer community, and established by parents more than 40 years ago, KCSG is dedicated to supporting the whole family through health, mental health, community connection and wellbeing programs.   KCSG provides peer support, peer navigation, support groups, safe online support, and events, and assists families to navigate the hospital system and connect with many other organisations and services across the childhood cancer sector. KCSG offers support on Ward 1A and Clinic H at PCH, KCSG provides continuity of support from hospital to home and throughout the Western Australian community, including country and regional families.   KCSG operates a childhood cancer community house for families in West Leederville, the WA Childhood Cancer Community Hub, which offers families a place to find respite, access support/focus  groups, mental health triage, play therapy, meet for coffee/play dates, attend events, connect with other support organisations and access information about other relevant supports and services.   Support is available to the whole family, including children, siblings, grandparents and extended family members, and extends far beyond treatment.

Available services

Ward 1A & Clinic H support

  • Meals, snacks and refreshments for parents and caregivers
  • Friday night pizza nights and coffee runs
  • On-ward essentials and personal care items for unexpected admissions
  • Kitchen supplies for families staying on Ward 1A, KCSG Chilled Goodies fridge
  • Toy trolleys, lucky dips, beanies, clothes, and sensory supports for children
  • Craft and activity programs for children and siblings
  • Teen Room resources and wellbeing supports
  • Wi-Fi connectivity support for long-term patients
  • Seasonal and celebratory support including Easter, Birthdays, Mother's Day, Christmas etc initiatives
  • Parent and caregiver wellbeing programs and peer connection opportunities

Peer support & navigation

  • Professional lived-experience peer support
  • Peer navigation and tailored connection to other organisations and support services
  • Emotional support and guidance from qualified Mental Health Peer Support Representatives

Practical support

  • Professional regular house cleaning
  • Garden maintenance
  • Home maintenance
  • YouFoodz Meal Boxes support
  • Hospital practical support and on-ward essentials
  • Practical assistance tailored to family needs

Financial support

  • Fuel/Uber vouchers to assist with transport to and from hospital
  • Food and supermarket vouchers
  • Transport assistance
  • Financial hardship support
  • Assistance accessing other financial support pathways/financial counselling

Wellbeing & community support

  • Play therapy
  • Supported playgroups and Kindy in the Nook online education program
  • Mental Health Triage program
  • Online support communities
  • Tailored support for country and remote families
  • Parent, sibling and teen support programs
  • Community connection and peer support events – online support groups
  • Special family experiences

Survivorship support

  • Recovery oriented survivorship support – peer support, mental health recovery
  • Support Groups and Events
  • Peer navigation – Assistance navigating community support organisations
  • Wellbeing programs for parents and caregivers

Eligibility criteria

  • Child aged 0–18 years diagnosed with cancer or a serious blood disorder
  • Families experiencing emotional, practical and/or financial impacts related to diagnosis and treatment
  • Support available from diagnosis and throughout the childhood cancer journey
  • Some supports only available while in active treatment

How to access

  • Self-referral via website or email
  • Referral through hospital social work or healthcare professional
  • Referral through a connected NGO
  • Direct connection with a qualified Lived Experience Peer Support Representative
Kids Helpline Foundation

Kids Helpline, powered by YourTown

  • Emotional

Qualified counsellors at Kids Helpline are available anytime and for any reason. All conversations are private and confidential.

Available services

  • Free and confidential, 24/7 online and phone counselling service for young people aged 5-25

Eligibility criteria

  • Anyone aged between 5-25 years

How to access

  • Self referral
Kids with Cancer Foundation

Kids with Cancer Foundation Australia

  • Financial
  • Practical

The Kids with Cancer Foundation assists families and carers with financial assistance from paying bills to cooked meals. The Foundation also prioritises helping your child feel more like themselves with their Care Packs 4 Kids and bespoke wigs through Wigs4Kids program.

Available services

  • Family Financial Assistance
  • Access to Wigs4Kids Program 

Eligibility criteria

  • Be a diagnosed with cancer
  • 0-18 years 
  • Being treated in a children’s hospital
  • Be on active treatment
  • Be in financial stress because of the child’s cancer journey

How to access

  • Must be referred to Kids With Cancer Foundation by a Social Worker at a children’s hospital via the online portal
Leukaemia Foundation

Leukaemia Foundation

  • Emotional
  • Financial
  • Practical

We offer expert support, fund leading-edge research and campaign to make change for people with any Blood Cancer.

Available services

  • Emotional support including grief and bereavement support
  • Transport
  • Support groups
  • Accommodation
  • Financial assistance

Eligibility criteria

  • Anyone living with a Blood Cancer
  • A carer or friends and family of someone with a blood cancer 

How to access

  • Self-referral
  • Referral by a health care professional 
  • Online referral form 
Lymphoma Australia logo

Lymphoma Australia

  • Emotional
  • Educational

Lymphoma Australia helps support those who have either received a lymphoma diagnosis or a loved one who is supporting someone diagnosed. Within the team are specialist nurses who deliver essential service to patients and families.

Available services

  • Support groups (online and in-person) 
  • Education events
  • Free resources
  • Treatment support packs

Eligibility criteria

  • Australians diagnosed with lymphoma or chronic lymphocytic leukaemia (CLL)
  • Their carers, family members or support persons

How to access

  • Self-referral
  • Referral from healthcare professional 
Make-A-Wish Foundation logo

Make-A-Wish Australia

  • Experiences

Make-A-Wish Australia is a children’s charity dedicated to granting wishes. The team bring hope, joy and lasting positive effects for a wish child, their family and community.

Available services

  • Granting life-changing wishes for kids with critical illnesses

Eligibility criteria

  • Self-referral

How to access

  • Eligibility is established by the child's medical treating team in conjunction with Make-A-Wish Australia eligibility criteria
My Room Children's Cancer Charity logo

My Room Children’s Cancer Charity

  • Financial
  • Emotional
  • Experiences

My Room Children's Cancer Charity is a volunteer-led charity that hold a goal of bringing hope and respite to Australian families affected by cancer. Its services help patients, families and caregivers both financially and holistically.

Available services

  • Funding for accommodation, household bills, funerals and fertility storage 
  • Emotional support and guidance for parents, carers and siblings
  • Uplifting experiences (concert tickets, experiences)

Eligibility criteria

  • Children and families currently on a childhood cancer journey under the care of their hospital team

How to access

  • Child’s social worker and in-hospital support teams
Neuroblastoma Australia logo

Neuroblastoma Australia

  • Emotional
  • Educational

Neuroblastoma Australia supports families who have a child diagnosed with neuroblastoma. They provide support through an on-line support group, connecting parents with others and provide information on the disease, and also send out handy hospital packs and kids activity packs. The charity focuses on raising awareness of Neuroblastoma and advocates on behalf of families. It raises funds for research into neuroblastoma through its fun runs and other community events.

Available services

Eligibility criteria

  • For parents (or grandparents) of a child 0-18 years old who has been diagnosed with neuroblastoma

How to access

  • Parent/family self-online registration 
  • Parent/family self-contact Neuroblastoma Australia
Rare Cancers Australia logo

Rare Cancers Australia

  • Financial
  • Emotional

Rare Cancers Australia is an organisation that assists patients who have been diagnosed with a rare and less common cancer. Believing that everyone should have equitable experience and outcomes, Rare Cancers Australia supports patients through psychosocially, financially and with schooling or their career.

Available services

  • Psychosocial support
  • Financial support
  • Cancer navigation

Eligibility criteria

  • Cancer navigation can be accessed at any stage of cancer trajectory
  • Patient must be in active treatment (within 2 years of diagnosis) to be provided with financial support
  • Costs must be in relation to cancer diagnosis
  • Confirmation of diagnosis signed by treating clinician required

How to access

Redkite logo

Redkite

  • Financial
  • Emotional
  • Educational

Redkite supports families who are caring for children with a cancer diagnosis through practical, emotional and financial support programs.

Available services

  • Financial support and practical assistance
  • Children's counselling - support to help children face emotional impact of cancer (online and in person)
  • Children's groups "Kite for Kids" - online groups for children with cancer and groups for siblings of children with cancer
  • Individual and group counselling for adults.
  • Practical support and care coordination - guidance, education resources, job and study support and community information
  • Initiatives include Red Bag provided in hospital at diagnosis, Redkite's Book Club, education and work support 

Eligibility criteria

Anyone connected to a child or young person with cancer, aged 0-18, including:

  • Diagnosed child or young person
  • Parents/carers
  • Siblings
  • Extended family
  • Support network

How to access

The Ronald McDonald House WA logo

Ronald McDonald House WA

  • Practical
  • Educational

Ronald McDonald House WA provides a range of services to families with ill or injured children, spanning accommodation, family retreats, education support and more.

Available services

  • Ronald McDonald Houses: accommodation across three sites (QEII, On Park, Parent Accommodation in PCH). 
  • Ronald McDonald House Family Retreats across three locations in WA: Bunbury, Busselton and Mandurah. 
  • Ronald McDonald House Learning Program: education support through tutoring, psychometric assessment, and various allied health support
  • Ronald McDonald House Family Rooms in Perth Children’s Hospital (Ground Floor Family Room, Fun on Four Precinct)

Eligibility criteria

  • Ronald McDonald House on QEII and Ronald McDonald House On Park
  • Ronald McDonald House Parent Accommodation in PCH
    • Accommodation here is allocated by Perth Children’s Hospital staff to parents and/or guardians of critically ill or injured children in ICU (Intensive Care Unit).
  • Ronald McDonald House Family Retreats:
    • Families with ill or injured children, as well as bereaved families, are eligible to stay.
    • “Ill or injured” can be further defined as a serious illness or injury that is ongoing or has occurred/ been diagnosed within the last three years.
    • Bereaved families may be supported within 3 years of the child's passing
  •  Ronald McDonald House Learning Program:
    • Children who have missed a significant amount of schooling due to medical or mental health, have returned to a mainstream school setting and in a regular pattern of attendance.

Please reach out via the website for expanded eligibility criteria and to apply.  

How to access

  • Referrals welcome from health or education professionals, or self-referrals via our website.
Sock it to Sarcoma! logo

Sock it to Sarcoma!

  • Financial
  • Emotional

Sock it to Sarcoma! patients, families and carers with peer support, medical expertise and financial assistance. The organisation also has a Time4Me gift program allowing anyone going through the sarcoma journey to be gifted an experience or activity to provide a short period of time to relax.

Available services

  • Financial assistance program
  • Time4Me gift program
  • In-person or online peer-to-peer support
  • Facilitated online support groups
  • Informal in-person group socials

Eligibility criteria

  • Must have received a sarcoma diagnosis verified by health professional
  • Residence in Western Australia required for financial assistance and Time4Me gift program

How to access

  • Referral for financial assistance program required through specialist team or allied health professional connected to treating team
  • Self-referral or direct contact with Sock it to Sarcoma!  
Sony Foundation Australia “You Can Stay” Program logo

Sony Foundation Australia “You Can Stay” Program

  • Practical

Sony Foundation understands that the burden of cancer is disproportionately heavy if you are from a regional area. It created the "You Can Stay" Program which allows young people and their families to not have to bear the costs of accommodation when travelling into metropolitan areas for treatment.

Available services

  • Free accommodation for regional/rural young people (0-18 years) and their families, when travelling to metropolitan hospitals for treatment

Eligibility criteria

  • Regional and rural patients being treated at Perth Children’s Hospital for cancer
  • Investigation of a potential cancer diagnosis or on clinical trial 

How to access

  • Online referral from medical team or social worker for all new patients, repeat patients and extension of stay requests via Sony Foundation website
Starlight Logo

Starlight Children's Foundation

  • Experiences

The Starlight Children's Foundation works in partnership with health professionals to bring the fun, joy and laughter that is essential to sick kids’ health and wellbeing.

Available services

  • Captain Starlight and Livewire in hospital providing positive distraction and happiness in hospital for seriously ill children, young people and their families at their bedside, during clinic visits and in the Starlight Express Room on Level 4 at PCH.
  • Captain Starlight's Planet Starlight and Livewire online programs - allowing kids and young people to access our programs from home and beyond.

Eligibility criteria

  • Referrals through healthcare professionals

How to access

  • Call Captain Starlight or Livewire on 64565765 or text 0490 954 741
  • Find out more about Wishgranting on their website

Grief support services

A Friend's Place logo

A Friend’s Place (AKA National Centre for Childhood Grief)

  • Emotional
  • Practical
  • Grief

The National Centre for Childhood Grief specialises in providing care for grieving children and their families to support them through the ongoing process of grief. This is provided through personal and group counselling sessions for both adults and children.

Available services

  • Bereavement counselling for adults and children
  • Kids groups (for children invited to join who are already using our service)
  • Camps (for children and families already known to our service and invited to attend)
  • Email outreach service 

Eligibility criteria

  • Client must have experienced the death of a loved one OR have a loved one who has a terminal diagnosis and death expected within a year

How to access

Lionheart logo

Lionheart

  • Emotional
  • Experiences
  • Grief

Lionheart is an organisation empowering bereaved children, teens and families in navigating their grief journey through education, peer-support and strength-building.

Available services

Grief and bereavement support through:

  • 1:1 Grief Coaching
  • Family camps
  • DRUMBEAT program 
  • Events
  • Support groups
  • Grief counselling service

Eligibility criteria

  • Young people (and their families), following the death of a parent, sibling or significant caregiver
  • Families with a family member with advanced serious illness
  • Families must reside within WA

How to access

  • Self-referral
  • Health professional referral 
  • School or support person referral